Your Privacy Is Our Responsibility

1 Introduction

nabaji ("we", "our") is an online casino and sports betting platform in Bangladesh. We take the privacy of our users ("you", "your") very seriously. This Privacy Policy ("Policy") explains what types of information we collect, how we use it, and how we keep your information secure.

By using the nabaji.cam website or registering an account, you are agreeing to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.

2 Scope of This Policy

This Privacy Policy applies to the following:

• The nabaji.cam website and all its pages
• The nabaji mobile platform and applications (where applicable)
• Communications with us via email and live chat
• Payment processing and transaction-related activities
• Participation in bonus and promotional activities

3 Information We Collect

nabaji collects information in several ways. The categories are listed below:

A. Information Provided Directly

Information you provide when you create an account, make a payment, or contact us:

• Full name and date of birth
• Email address
• Payment method details (bKash, Nagad, Rocket, or bank account number)
• Documents required for identity verification (during KYC verification)
• Information and messages provided in support chat

B. Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Your usage patterns, pages visited, and time spent
• Login date and time
• Information collected via cookies and similar tracking technologies

C. Transaction-Related Information

For financial transactions, we store:

• Deposit and withdrawal amounts and dates
• Payment method used
• Betting history and gaming activity
• Bonus usage and promotional participation

4 Purposes for Using Information

nabaji uses your information only for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure.
• Identity Verification (KYC): To confirm age and identity for legal compliance and prevention of money laundering.
• Payment Processing: To complete your deposits and withdrawals securely.
• Support Services: To resolve your complaints and questions.
• Responsible Gaming: To identify risks of excessive gambling and take protective measures.
• Fraud Prevention: To maintain account security and prevent illegal activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve platform performance and user experience.

5 Marketing and Communications

With your consent, we may inform you by email about new nabaji promotions, bonus offers, and important updates. You can opt out of these communications at any time — by clicking the unsubscribe link at the bottom of the email or by contacting support directly.

Even if you withdraw your marketing consent, necessary communications related to transactions and your account will continue.

6 Cookie Policy

nabaji.cam uses various types of cookies and similar technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings (such as language preference).
• Analytics Cookies: To review site usage and make improvements — collected data is kept anonymous.
• Security Cookies: To prevent fraudulent activity and unauthorized access.

You can control cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

7 Information Sharing Policy

nabaji never sells your personal information. However, we may share information in a limited way in the following circumstances:

• Payment Processors: With bKash, Nagad, Rocket, and bank transfer service providers to complete transactions.
• Game Software Providers: Minimum information required to operate games — limited to gaming history and bet-related data only.
• Identity Verification Services: With trusted identity verification providers to carry out the KYC process.
• Technical Service Providers: For server hosting, security, and site analytics management.
• Legal Authorities: In response to a court order or legal obligation.

Our agreements with all third-party service providers include data protection terms.

8 Security Measures

nabaji uses industry-standard security technology to keep your personal and financial information secure:

• SSL Encryption: All data passing between your browser and our servers is encrypted.
• Secure Servers: Data is stored in secure data centers.
• Access Controls: Only authorized staff can access your information.
• Regular Security Reviews: Regular audits are conducted to identify potential security vulnerabilities.
• Two-Factor Authentication: Two-factor authentication is available for added account security.

While we are committed to ensuring the highest level of protection, no digital system is completely risk-free. Keep your password private and do not share it with anyone.

9 Data Retention Period

nabaji retains your information according to the following policy:

• All account information is retained for as long as the account remains active.
• After an account is closed, information may be retained for a specified period for legal obligations and dispute resolution.
• Financial transaction records may be kept for an extended period in accordance with financial laws.
• Once the retention period ends, information is securely deleted.

10 User Data Rights

As a nabaji user, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request deletion of your information, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: In some cases you may request that the processing of your information be limited.
• Right to Portability: You may request your information in a structured format.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.

To exercise these rights, contact our support. We will review your request and respond as soon as possible.

11 Protection of Minors' Information

nabaji is strictly for users aged 21 and above only. We do not knowingly collect information from any minor. If we become aware that a minor's information has been collected, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please notify our support.

12 Policy Changes

nabaji reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users of important changes via email.
• Display a notice of the changes on the site.

Continuing to use the platform after the updated policy takes effect will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.