nabaji Terms and Conditions
This page provides detailed information in English about all conditions for using the nabaji platform, including account policies, bonus rules and payment terms.
These terms and conditions were last updated in January 2026. Continued use of the platform means you have accepted these terms.
Introduction and General Information
These terms and conditions ("Terms") apply to the use of the nabaji platform and all associated services. When you open an account, log in or use any service on nabaji, you are considered to have fully accepted these Terms.
nabaji operates a safe and reliable online gaming platform for users in Bangladesh. Our services include slots, live casino, sports betting, fishing games and other interactive games.
We reserve the right to change or update these Terms at any time. Continued use of the platform after any changes means you have accepted the updated Terms. We therefore recommend reviewing this page regularly.
Account Registration and Eligibility
Registration Requirements
The following conditions must be met to create and use an account on nabaji:
- You must be at least 21 years of age.
- All information provided must be truthful, accurate and up to date.
- Each individual may open only one account; creating multiple accounts is prohibited.
- The account is strictly personal and may not be shared with anyone else.
- Keeping the password confidential is entirely the user's responsibility.
Identity Verification (KYC)
For security purposes, nabaji reserves the right to verify a user's identity at any time. You may be asked to submit a national ID card, passport or other documents as needed. Withdrawals may be placed on hold until verification is complete.
Providing false information will result in immediate account closure and the associated funds may be forfeited.
Bonus and Promotion Policy
Welcome Bonus
nabaji offers new members a 120% bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳100 is required to receive this bonus.
| Deposit Amount | Bonus Amount | Total Balance | Wagering Requirement |
|---|---|---|---|
| ৳1,000 | ৳1,200 | ৳2,200 | 15x the bonus amount |
| ৳10,000 or more | ৳5,000 (maximum) | ৳15,000 | 15x the bonus amount |
General Bonus Terms
- The wagering requirement (15x) must be fulfilled before a bonus can be withdrawn.
- Bonus funds cannot be withdrawn directly; they can only be used to play games.
- Each user is eligible for one welcome bonus.
- Any attempt to claim a bonus from multiple accounts will result in both accounts being closed.
- nabaji reserves the right to modify or cancel any promotion.
- Bonus claims may have a time limit — please check the individual terms of each offer.
Deposit and Withdrawal Policy
Accepted Payment Methods
nabaji currently supports the following payment methods:
- bKash — instant deposits and withdrawals
- Nagad — instant deposits and withdrawals
- Rocket — instant deposits and withdrawals
- Bank Transfer — selected banks including Dutch-Bangla, City, BRAC, Islami and Sonali Bank
Limits and Timeframes
| Transaction Type | Minimum Amount | Processing Time |
|---|---|---|
| Deposit (all methods) | ৳100 | Instant |
| Withdrawal (all methods) | ৳800 | 15 minutes to 2 hours |
Additional Withdrawal Conditions
- Withdrawals must be made using the same method as the deposit (where applicable).
- All active bonus wagering requirements must be fulfilled before a withdrawal can be made.
- Withdrawals may be temporarily suspended in cases of suspicious activity.
- Sending funds to third-party accounts is strictly prohibited.
VIP Program and Rewards
VIP Tiers
The nabaji VIP program has three tiers. You can move up to a higher tier based on regular play and transactions:
| VIP Tier | Weekly Cashback | Benefits |
|---|---|---|
| Bronze | Up to 0.4% | Regular promotions, priority support |
| Silver | Up to 0.8% | Enhanced promotions, faster withdrawals |
| Gold | Up to 1.2% | Exclusive offers, dedicated account manager |
For details on the criteria for moving up VIP tiers, please contact our 24/7 live chat support.
Prohibited Activities and Code of Conduct
Strictly Prohibited
The following activities are completely prohibited and will result in immediate account closure:
- Money laundering or any illegal financial activity.
- Using bots, scripts or automated software to play games.
- Any attempt to commit fraud or hacking on the platform's software or game systems.
- Claiming bonuses from multiple accounts ("bonus abuse").
- Harassing or misconduct towards other users.
- Operating an account with false or outdated information.
- Allowing minors to use an account.
Consequences of Violations
In the event of a breach of these Terms, nabaji may take the following actions without prior notice:
- Temporary or permanent closure of the account.
- Forfeiture of winnings or bonuses obtained through fraudulent means.
- Reporting information to the relevant authorities.
Privacy and Data Protection
Data Collection and Use
nabaji collects, stores and processes users' personal data. This information is used for:
- Creating and managing accounts.
- Verifying financial transactions.
- Improving gaming services.
- Fulfilling legal obligations.
- Promotional communications (with the user's consent).
For more details, please read our Privacy Policy page.
Security Measures
nabaji uses SSL encryption technology to keep all data and financial transactions secure. Our servers are monitored 24/7. However, complete security cannot be guaranteed for internet-based services; users are advised to ensure the security of their own devices and accounts as well.
Limitation of Liability
nabaji accepts no liability for the following:
- Gaming sessions interrupted due to loss of internet connection.
- Account information stolen due to the user's own negligence.
- Any issues with third-party payment gateways.
- Temporary service disruptions caused by unexpected technical errors.
However, we always strive to maintain the highest service standards and our 24/7 live chat support is always ready to assist users with any issue.
Responsible Gaming Policy
Our Commitment
nabaji places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial or emotional harm.
- Set a spending limit for yourself and stick to it.
- Avoid placing more and more bets in the hope of winning.
- Gaming is never a solution to financial problems.
- Take a temporary break from your account or activate self-exclusion if needed.
For more information, read our Responsible Gaming page or contact us directly via 24/7 live chat.
Dispute Resolution Process
How to Submit a Complaint
If you have a dispute or complaint, please contact our 24/7 live chat support first. Most issues are resolved quickly.
If the issue is not resolved via live chat, send a detailed email to [email protected]. Include your account ID, a description of the problem and the relevant transaction details in your email.
Applicable Law
For any dispute arising from these terms, nabaji's own dispute resolution process will be followed first. nabaji's decision will be considered final unless a court rules otherwise.
Amendment and Termination of Terms
Right to Make Changes
nabaji reserves the right to change, modify, or update these terms at any time. For significant changes, we will attempt to notify users via email or through a notification on the platform.
If a user continues to use the platform after the updated terms are published, they will be considered to have accepted the new terms.
Closing an Account
A user may request to close their account at any time by contacting our support team. It is advised to withdraw all valid funds before closing the account.
nabaji reserves the right to close any account on its own due to a violation of the terms.
Contact and Support
If you have any questions or need clarification about these terms and conditions, please contact us:
- Live Chat: 24/7 support available in Bengali
- Email: [email protected]
For more information, visit our FAQ page or read the About Us page.