🛡️ Safe and Secure

The complete guide to responsible gaming at nabaji

Play for fun — play within limits. Our responsible gaming tools and guidelines will keep your experience safe and enjoyable at all times.

21+

For ages 21 and above only

You must be at least 21 years old to register and participate in betting activities at nabaji. No one under the age of 21 is permitted to participate on our platform. If we discover that a user is underage, the account is closed immediately.

What is responsible gaming and why does it matter?

Online betting and casino gaming is primarily a form of entertainment. However, when it is no longer entertaining and begins to cause financial or emotional stress, that is when problems arise. nabaji believes every player has the right to an enjoyable experience — but always within controlled limits.

Responsible gaming means setting your own budget, taking breaks on time, and recognising the early signs of a problem. nabaji provides a number of effective tools and features to support you on this journey.

Remember: Gambling is not a guaranteed source of income. Only bet what you can afford to lose. Never play with borrowed money or by dipping into your savings.

Play for entertainment

Think of betting as a source of fun, not stress.

Stay within limits

Set a budget in advance and stick to it.

Keep track of your time

Stay aware of how long you are playing and take regular breaks.

Seek help

If something feels wrong, contact our support team without delay.

Our protective tools

nabaji has built a number of protective features with your safety in mind. Using these, you can keep your own gaming under control.

Set deposit limits

You can decide in advance the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies if you wish to increase a limit.

Self-exclusion

If you feel gambling is having a negative impact on your life, you can close your account for a set period (from 1 week to permanently) using the self-exclusion option. During this time you will not be able to log in or place bets.

Time-Out

Need a short break during daily stress or mental fatigue? Use the Time-Out feature to temporarily suspend your account for anywhere from 1 day to 6 weeks — easily, at any time.

Betting history and spending tracker

You can view your complete deposit and withdrawal history and the details of every bet at any time. Analyse your spending patterns and stay informed.

Session reminders

Set regular pop-up reminders to prevent playing for too long in one sitting. When the set time has passed, the system will remind you to take a break.

Account verification and security

Every account's identity is verified to prevent minors from using the platform. SSL encryption and two-layer security keep your information safe.

Assess yourself

Answer the following questions honestly about your betting habits. If your answer is "yes" to more than one question, please contact us.

01 Are you playing repeatedly to recover money you have lost ("chasing losses")?
02 Have you borrowed money or broken into your savings to bet?
03 Are you hiding your betting habits from family or friends?
04 Is your work, family life, or social activities being harmed because of betting?
05 Do you feel restless or irritable when you stop betting?
06 Do you feel empty if you do not play every day?
07 Is gambling increasing your anxiety or depression?

Do not hesitate to ask for help

If your answer to any of the questions above is "yes", it may be an early sign of a problem. Remember, asking for help is not a sign of weakness — it is a brave and correct step to take.

nabaji's 24/7 live chat support team is always by your side. Our trained support representatives speak Bengali and will help resolve your concerns confidentially.

Live Chat: Available 24/7

[email protected]

How to activate protective tools

1

Log in to your account

Log in to your nabaji account and go to the Profile section.

2

Open the "Responsible Gaming" section

Find the "Responsible Gaming" option in your account settings.

3

Choose your preferred limit

Select what you need — deposit limit, self-exclusion, or time-out.

4

Get help from support

If you have any trouble, connect with us through 24/7 live chat.

Tips for healthy betting habits

  • Set yourself a budget before you play and stop when that amount is gone.
  • Never bet while under the influence of alcohol or drugs.
  • Avoid playing during times of stress or depression.
  • Never bet with money set aside for bills, rent, or your family's essential needs.
  • Set a fixed time limit before each session and keep an eye on the clock.
  • Do not think of gambling as a way to earn money — it is simply a form of entertainment.
  • Do not place large bets out of anger or frustration after a loss.
  • Do not bet with money borrowed from a credit card or a moneylender.
  • Do not hide your betting activity from family or friends.
  • Do not stay up late or cut into your sleep time to play.
  • Do not blindly follow any strategy believing it guarantees a win.
  • Do not give your children or any minors access to your account.

Our support team is always by your side

nabaji's support team is ready to help with any question or concern you have about responsible gaming. Contact us:

Live chat support

Our 24/7 live chat support is available in Bengali. To activate self-exclusion or set a deposit limit, simply let us know via live chat — we will assist you immediately.

Email support

If you would like to share your concern or request in detail, email us:
[email protected]
We will respond as quickly as possible.

Privacy guarantee

All your communications regarding responsible gaming are kept completely confidential. Your information is never shared with third parties.

Frequently Asked Questions

You must be at least 21 years old to open an account and place bets at nabaji. Age and identity are verified during the account verification process. Any account found to belong to someone under 21 is closed immediately.

Log in to your account, go to Profile Settings, and select the deposit limit option under the "Responsible Gaming" section. You can set separate limits for daily, weekly, or monthly deposits. Lowering a limit takes effect immediately; increasing a limit requires a 24-hour waiting period.

Activating self-exclusion locks your account completely for a set period. During this time, logging in, placing bets, or making deposits is not possible. You can choose any duration (from a minimum of 1 week to permanent). Your balance remains safe throughout the self-exclusion period.

First, do not panic. Recognising this is already a big step. Contact our 24/7 live chat right now — our support team will help you activate self-exclusion or other protective tools. You can also email us at [email protected]. All your information will be kept confidential.

If you believe a family member is struggling, let our support team know. We can take action regarding the relevant account. You can also use parental control software on your device to block minors from accessing online gaming sites.

Time-out is a short-term break — typically from 1 day to 6 weeks. It is suitable for taking a brief pause during stress or excessive play. Self-exclusion is long-term — for closing your account from 1 week to permanently, when the problem feels more serious.

Play safe, enjoy yourself

nabaji is always by your side. Enjoy cricket betting, slots, or live casino responsibly on our platform. Check our FAQ for any questions or contact support directly.

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